Sales and Delivery Terms for SetupRobotics ApS


SetupRobotics ApS (hereinafter referred to as “Seller”) only deals with companies that have a valid CVR number. This applies regardless of how the order is placed; phone, internet, email or anything else.

Seller reserves the right at any time to reject a buyer’s order or order.

Any sale from Seller is subject to the following terms, regardless of the Buyer’s different order or acceptance, unless these terms are waived by written agreement between the parties.


1. Product Information

All information and data, including technical descriptions and illustrations, contained in Selling Product Information Materials, Price Lists and the like. are binding on Seller only in so far as they are confirmed in writing by Seller in a separate inquiry to the buyer. Specific application examples are without guarantee of functionality and violation of any third party’s rights. Assistance with information about product characteristics or uses is exclusively a service for which Seller is not responsible.

2. Prices

Prices are quoted in EURO, USD and DKR and are exclusive of VAT and any fees, which are determined by Seller at any time.

3. Payment

Billing is done, unless otherwise agreed between the parties, at the prices quoted on our website.

Unless otherwise agreed, the payment terms will be in cash in advance.

In case of agreed credit, Seller has the right at all times to make delivery after cash payment. If payment is not timely, the seller reserves the right to charge a fee of DKK 100.00. Buyer’s payment of fee does not discourage Seller from invoking other breach fees.

By default, we send invoice per. email. All billing issues can be addressed to

If you pay with a credit card, your credit card company will often reserve the amount you purchase for your account, which will affect your remaining credit on the card. Even if you subsequently had to make changes to your order, we will not be able to cancel the reservation amount as it will resume after 7-14 days. SetupRobotics ApS never withdraws payment on a credit card before we ship your goods. You will receive your invoice after delivery. If you have paid by card, your order has already been paid and you do not have to do more.

4. Offers

Offers as with respect to either products, prices or other terms, differ from those contained on the website, are valid 30 days from the date of issue, unless another written agreement is present.

All offers and quoted prices are subject to changes due to fluctuations in taxes, duties, exchange rates and similarities. This also applies after offers and orders are accepted.

5. Delivery and delivery terms

Orders received by the seller before Monday to Friday before noon. 12:30 will usually be shipped the same day.

Items not in stock will have an extra delivery time.

Delivery is done with DHL in Europe and Fedex in the rest of the world DDP according to the Incoterms 2010 trading terms. – The seller, however, has a reservation in the goods until the purchase price for the goods is fully paid to the Seller.

6. Lacks as well as damage

The buyer is obliged to make reservations immediately to the carrier if the shipment appears damaged and notify the Seller.

If the delivery is not delivered to the agreed time – unless otherwise stated – and due to this Seller’s relationship, the buyer is entitled to withdraw the purchase if a written notice is given to Seller immediately. In addition, the seller has no liability for any delay in delivery.

The buyer must immediately investigate any defects in the delivery of the goods and, in each case, are obliged to carry out investigations, before the goods are used by the buyer, to determine whether the goods are in accordance with the order and, secondly, the goods are defective and, if so, the goods can be used for the purpose of the Buyer.

7. Complaints

Complaints about visible defects or defects must be made in writing and no later than 5 days after the defect is or should be discovered. Then the claim expires

Claims regarding defects can in any case not be applied to Seller later than 24 months after delivery of the goods.

Complaints must be made in writing with a detailed description of the defect or defect, and a copy of the Seller’s invoice must be attached to the complaint. If defects and defects in delivered goods are claimed in accordance with the stipulated provisions, Seller is entitled and obliged to remedy, exchange or credit the buyer for the incomplete or defective item.

In that case, the buyer is obliged to return the defective or defective item to Seller at his own expense.

In addition, Seller is solely responsible for defects caused by gross negligence at Seller. In no case, the seller is liable for operating loss, loss of earnings or other indirect loss at the buyer.

Seller’s liability for defects can in no case exceed an amount equal to the invoice value of the defective item.

8. Return Policy

The buyer can only return a product by prior agreement with Seller and under the following conditions:

– The item (s) are original and unbroken

– The item (s) are original

– Return is made for Buyer’s account and risk

The following items can NOT be returned:

– Items that are damaged, broken or otherwise obscured

– Software

– Items ordered specially outside our normal range

Items delivered more than 30 days ago are not returned.

Seller may reject a return at any time if one or more of the above conditions is not met.

9. Force majeure m.v.

Under no circumstances shall the Seller be liable for any delay or deficiencies in case of force majeure and any other circumstance which the parties do not possess, such as labor conflicts, fire, war, mobilization or unforeseen military calls of equivalent scope, requisition, seizure, currency restrictions, insurgency and unrest, lack of means of transport, general product shortage, power restrictions and the like.

The seller can not be held liable for delays or failure to comply with the agreement, where the reason is due to delays in deliveries from subcontractors.

10. Product Responsibility

Seller is not liable for damage caused by a Product Provided by Seller (Product Liability) unless this is mandatory in the Danish Product Liability Act (No. 371 of 7 June 1989). If the buyer incorporates the goods delivered by Seller in own products or by placing his name, mark or other mark on the product, declares himself to be a producer, Seller shall be solely responsible for product damage to the extent that it is proved that the Seller has exhibited gross negligence. If Seller, regardless of the 1st paragraph, is subject to product liability to third parties, the buyer shall be obliged to indemnify the Seller if the damage could be avoided if purchasers before, during or after the production of goods in which Seller’s products were included should have discovered or prevented the damage by carrying out careful inspection. In no case is the seller responsible for operating loss, loss of earnings or other indirect loss. Seller and buyer are obliged to sue in the Danish court or arbitration tribunal dealing with compensation claims against one of them on the basis of an injury or loss allegedly caused by a Seller sold product.

11. Limitation of Liability

Seller is not responsible for deviations in target and appearance in relation to product and directory specifications, as these are only indicative.

Seller’s liability for defects, including liability for advice on products, their use, etc., is limited to replacement or remediation. Customer’s right to exchange or remedy deficiencies requires that a complaint has been made in accordance with item. 6th

Seller assumes no responsibility for the products delivered legally for the purpose intended by the customer. The Customer (Buyer) is fully responsible for the applicability and use of the products.

A claim against a seller can not exceed the invoice amount for the item sold. Seller is not liable for operating loss, loss of profit or other indirect loss due to the fact that the agreement, including indirect loss, arises as a result of delays or defects in the sale.

12. Reservations

There is reservations subject to errors, omissions and changes, including errors on our website, data sheets and price lists.

13. Intellectual Property Rights

The buyer is obliged to respect all intellectual property rights to delivered goods, including patent, trademark, design and copyrights and similar rights that the Seller or third party may have and the Buyer is obliged to pay all necessary license fees, etc. on software and other media, etc. Seller has all rights to Seller’s catalog and other material prepared by Seller. Full or partial reproduction of this is permitted only with Seller’s prior written permission.

14. Law and jurisdiction

Any dispute between Seller and Buyer is settled under Danish law by the Danish Maritime and Commercial Court in Copenhagen, as Seller is entitled, however, to demand that disputes be settled by the buyer’s venue or by arbitration in accordance with the Arbitration Act.

Last alterations : Denmark, 22-11-2021.

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